- Processing time (before shipment): Orders are prepared within 48–72 hours (business days).
- Tracking updates: After your order is shipped, tracking details will be sent to your email.
- If tracking shows no movement: If there is no tracking activity within 48 hours after shipment, please email us and we will coordinate with the logistics carrier for you.
Estimated delivery time (after shipment):
- United States (contiguous U.S. only): 5–12 business days
- Other regions: 5–25 business days, depending on destination and local logistics.
Shipping origin:
- Items may ship from Mainland China or U.S. domestic inventory, depending on availability.
Where we currently ship:
- North America, South America, Europe, the United Kingdom, and Southeast Asia (Thailand, Vietnam, Singapore, Malaysia).
Need help?
- Email: support@ncoze.com